SIGANTENG 3.0.0

SIGANTENG (Customer Information System of Tirta Benteng) serves as an integrated mobile public service platform for both current and prospective customers of PERUMDA Tirta Benteng in Tangerang City. The application offers a range of features designed to enhance user experience and accessibility.

1. For Existing Customers:

• Information on how to become a customer
• New Customer Registration/Installation
• Status Notifications for New Customer Registrations/Installations
• Self-Meter Reading
• Status Notifications for Meter Reading
• Reminders for Self-Meter Reading Schedule
• Water Usage Information (Graphs and Tables)
• Billing Information
• Payment Due Notifications for Water Bills
• Customer Complaints and Feedback
• Information on Payment Locations and News (Notifications)
• Management of Multiple Customer Numbers
• General Notifications

2. For Prospective Customers:

• New Customer Registration/Installation
• Status Notifications for New Customer Registrations/Installations
• General Notifications

The availability of the SIGANTENG application underscores PERUMDA Tirta Benteng's commitment to facilitating easy access to integrated services for its customers and potential clients. The organization continues to strive for innovation in mobile service delivery, enhancing interaction with both existing and prospective customers.